Implementation of screening for unmet psychosocial needs: long-term follow up of screening rates, patient needs, referrals and continued barriers to patient screening. (#295)
Background: The Victorian Cancer Action Plan stipulates that 50% of new patients be screened for psychosocial needs by 2012. The Supportive Needs Screening Tool (SNST) is a validated paper-based form completed by patients/nurses to document, physical, emotional, information, and support needs/referrals. Forms are scanned, data stored electronically and a summary of needs/referrals displayed in the electronic medical record
Aims: To determine: patient screening rates for 2011; the most common needs/referrals and to describe barriers to screening.
Methods: Descriptive statistics for screening rates; unmet needs/referrals were calculated from electronic SNST data. Barriers to screening are those raised at monthly SNST working-group meetings.
Results: The screening rate for 2011 was 46%(range 33-55% per month; 1271 forms). The majority of patients screened had urological(28%) or gastrointestinal(27%) cancers with localized(26%) or unknown/unreported(35%) disease. Most common needs included: information about disease/treatment(54%); worry/anxiety(42%); fatigue and being slowed down/sluggish(41%); worrying thoughts(35%); sleep problems/practical/financial needs and ability to only complete light exercise(31%). Most common referrals were: social work(31%); nutrition(16%); psychology/psychiatry(10%); nursing(9%) and occupational therapy (OT)/physiotherapy (7%). Most commonly accepted referrals were: social work/nutrition/nursing(91%); OT/physiotherapy(85%) with psychology/psychiatry having much lower acceptance(57%). Lowered mood/anxiety accounted for one-third of psychology/psychiatry referrals whilst adjustment issues/psychosocial assessment/counseling comprised 44% referrals to social work. Screening barriers included: nurse time, clinic space, form distribution; technical/time issues with scanning, staff change/training.
Conclusions: Sustainability and increased screening rates may be improved via training of additional nurses to undertake screening and the use of fully electronic screening mechanisms to decrease administrative loads (eg internet/mobile-phone technology as trialled in the research setting). Further exploration of reasons behind high refusal rates for some referrals is required alongside long-term follow-up of referral attendances. Linkage of screening data with other hospital datasets may assist in predicting patients at risk of not attending referrals and/or future adverse outcomes enabling targeted interventions/improved care.
Abstract submitted for planned symposium entitled: 'Integration of Psychosocial Support Throughout Cancer Care: Perspectives from Around the Globe'.